Frequently asked questions
What is KrubKa?
An AI English ↔ Thai translator that lives inside LINE. Message KrubKa privately (@858tccji), or invite it into any chat you already have — with one person or a group — and it translates every message — typed or voice — in both directions, in polite, natural Thai.
Do I need to download an app?
No. Everything happens in LINE: add @858tccji, invite KrubKa into your chats, connect a shared chat with /connect, set ครับ or ค่ะ with /krub or /ka, and go Unlimited by sending /upgrade — a secure checkout opens right inside LINE. The KrubKa app is optional.
Do my Thai contacts need to install anything?
No. Nobody else in the chat needs the app or an account. They just keep using LINE as they always have.
How much is free?
You get 50 free translations each month, shared between your private chat with KrubKa and the chats you've connected. A chat where nobody has connected KrubKa yet gets a one-time trial of 10 translations.
What does Unlimited cost, and what do I get?
$4.99 per month or $39.99 per year. Your private translation becomes unlimited, and every chat you've added KrubKa to is covered for everyone under a generous fair-use ceiling. Subscribe right in LINE by sending /upgrade to KrubKa, or in the app.
How do I cancel?
If you subscribed in LINE, use the link in your purchase confirmation email. If you subscribed in the app, cancel in your App Store or Google Play subscriptions. Either way, Unlimited stays on until the end of the period you paid for.
Can it translate photos?
Yes, in your private chat with KrubKa: send a photo of a bill, letter, or sign and KrubKa explains what matters — the amount, the due date, what to do. Photos sent in shared chats are not translated.
Can it translate voice messages?
Yes, in beta, both ways: a Thai voice message comes back in English, an English one in Thai. Send a voice message of up to 5 minutes, in your private chat with KrubKa or in a shared chat, and KrubKa replies with what it heard and the translation. Each voice message counts as one translation.
What is the KrubKa app for?
It's optional: the bot works fully without it. The app shows your usage and your chats and has a ครับ/ค่ะ toggle. You can subscribe there too.
Can I pause it in a group?
Yes — type /pause in the chat to stop translating and /resume to start again. /krub and /ka switch your polite particle.
What happens to my photos, voice messages and texts?
Photos and voice-message audio are processed in memory and discarded — never stored. Message text, including what KrubKa heard in a voice message, is processed to produce the translation. The privacy policy linked below has the details.
Does it translate other languages?
No — KrubKa does English ↔ Thai only, by design. Doing one language pair well is the whole point.